Skip to main contentAll billing subscriptions are managed through Stripe. Stripe supports 125+ payment methods around the world including:
- Bacs Direct Debit
- ACH Direct Debit
- Mastercard
- Visa
- PayPal
- Pay by Bank
- Apple Pay
Anniversary Billing (Based on Signup Date)
We use anniversary billing, which means your subscription renews on the same day each month that you originally signed up. For example, if you join on March 12, your future bills will occur on April 12, May 12, and so on.
Each payment is charged in advance and covers the upcoming month of access.
This approach keeps billing predictable, avoids complicated prorating, and aligns with how most modern SaaS products operate. If you ever upgrade your plan, we’ll prorate the change immediately; if you downgrade, the new plan will take effect at your next billing date.
Billing Customer Portal
Find the link to your Stripe billing customer portal in the app under Team Settings.
From your billing customer portal you can:
- View open and paid invoices
- View and update billing information
- View and update payment methods
- Cancel your subscrption
Questions
Please email [email protected] with any billing or invoice related queries. 
